.sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}
.chat-launcher{position:fixed;right:26px;bottom:24px;z-index:65;display:flex;align-items:center;justify-content:center;gap:9px;padding:14px 19px;min-height:49px;border-radius:50px;background:var(--accent);color:#24170f;font-size:12px;font-weight:800;box-shadow:0 5px 30px #0008;border:1px solid #ffac8570;transition:background .18s,transform .18s}.chat-launcher:hover{background:#ff9d76;transform:translateY(-2px)}.chat-launcher .icon{width:20px;height:20px}.chat-launcher.is-open{padding:12px 16px;min-height:43px;background:#29232d;border-color:#51404a;color:#ddd2df}.chat-unread{display:grid;place-items:center;min-width:18px;height:18px;padding:0 5px;border-radius:50px;background:#2a1815;color:#ffd4ba;font-size:9px}.customer-chat-panel{position:fixed;right:26px;bottom:86px;width:370px;height:min(620px,calc(100dvh - 110px));min-height:365px;z-index:65;border:1px solid #574034;border-radius:15px;overflow:hidden;display:flex;flex-direction:column;background:#1a171d;box-shadow:0 20px 80px #000a}.chat-panel-header{display:flex;align-items:center;gap:12px;padding:20px 20px 18px;background:linear-gradient(120deg,#38271e,#29202a);border-bottom:1px solid #49322b;flex:none}.chat-support-avatar{width:40px;height:40px;border:1px solid #b36a3c62;border-radius:12px;background:#ff85551e;color:var(--accent);display:grid;place-items:center;flex:none}.chat-support-avatar .icon{width:21px;height:21px}.chat-panel-header h2{font-size:23px;margin:5px 0 3px;letter-spacing:-.04em}.chat-panel-header .eyebrow{font-size:7px;letter-spacing:.14em}.chat-panel-header>div:nth-child(2)>span{font-size:10px;color:#ac95a2}.chat-panel-header>.icon-button{align-self:flex-start;margin:-5px -9px 0 auto;color:#bca6b4;width:28px;height:28px}.chat-preview-note{font-size:9px;color:#a493a5;padding:10px 15px;border-bottom:1px solid #352a37;background:#201b24;line-height:1.7;flex:none}.chat-preview-note>span{font-size:7px;letter-spacing:.1em;color:#d3a382;font-weight:800;display:block;margin-bottom:2px}.customer-chat-messages{padding:18px 16px;display:flex;flex-direction:column;gap:13px;overflow:auto;flex:1;min-height:95px;scrollbar-width:thin;scrollbar-color:#504052 transparent}.chat-message{padding:11px 13px;max-width:87%;border:1px solid #3b3040;background:#27212c;border-radius:11px;align-self:flex-start;overflow-wrap:anywhere}.chat-message p{font-size:11px;color:#e0d6e5;white-space:pre-wrap;line-height:1.95}.chat-message.mine{align-self:flex-end;background:#3c2a21;border-color:#70482d;border-bottom-right-radius:3px}.chat-message.theirs{border-bottom-left-radius:3px}.chat-author{font-size:8px;font-weight:700;color:#af9bb8;display:block;margin-bottom:5px}.chat-message.mine .chat-author{color:#e6b394}.chat-message-time{display:block;margin-top:7px;font-size:7px;color:#8b798f}.chat-message.mine .chat-message-time{color:#b38b76}.chat-message.welcome{background:#23202a;border-color:#37303c}.chat-topics{display:flex;gap:6px;padding:0 16px 14px;flex-wrap:wrap;flex:none}.chat-topics button{border:1px solid #534035;border-radius:50px;padding:6px 10px;font-size:9px;font-weight:600;color:#d7ae96;background:#2b201c}.chat-topics button:hover{border-color:var(--accent);color:var(--accent)}.chat-customer-form{padding:0 15px 12px;border-top:1px solid #352a38;background:#1d1821;flex:none}.chat-contact-details{font-size:9px;padding:10px 0;color:#a798af}.chat-contact-details summary{cursor:pointer;font-size:9px;list-style-position:inside}.chat-contact-details summary span{color:#6e6079;font-size:8px;margin-left:5px}.chat-contact-details>div{display:grid;grid-template-columns:1fr 1fr;gap:8px;margin-top:10px}.chat-contact-details label{display:flex;flex-direction:column;gap:4px;font-size:8px}.chat-contact-details input{min-width:0;width:100%;height:31px;border:1px solid #453447;background:#15121a;border-radius:5px;padding:6px 8px;color:#eee5f3;font-size:9px}.chat-compose-row{display:flex;gap:8px;align-items:flex-end}.chat-compose-row textarea{resize:none;min-height:61px;max-height:130px;flex:1;min-width:0;border:1px solid #4b3b4c;background:#141118;border-radius:8px;padding:10px 11px;font-size:11px;color:#e9e1ed;line-height:1.6;scrollbar-width:thin;font-family:'Manrope','Noto Sans Myanmar',sans-serif}.chat-compose-row textarea::placeholder{color:#75647e}.chat-send{width:38px;height:38px;border-radius:9px;display:grid;place-items:center;background:var(--accent);color:#281a12;flex:none;margin-bottom:1px}.chat-send .icon{width:17px;height:17px}.chat-send:hover{background:#ff9e75}.chat-composer-note{display:flex;justify-content:space-between;gap:8px;font-size:7px;color:#7e6d87;margin-top:9px;line-height:1.7}.chat-composer-note>span:first-child{max-width:230px}.chat-composer-note>span:last-child{white-space:nowrap;color:#a18caa}.chat-form-error{font-size:10px;color:#efb3bd;line-height:1.8}.chat-form-error:not(:empty){margin-top:8px}.chat-resolved{align-self:center;text-align:center;font-size:9px;color:#9bc2a7;padding:8px 12px;border:1px solid #344e3f;border-radius:6px;background:#1e2a24;line-height:1.8}
.chat-inbox-heading{display:flex;align-items:flex-start;justify-content:space-between;gap:20px;margin-bottom:16px}.chat-inbox-heading h2{font-size:25px;margin-top:6px}.chat-inbox-heading p:not(.eyebrow){font-size:10px;color:var(--muted);margin-top:8px}.chat-inbox-heading>.pill{margin-top:8px;font-size:9px;white-space:nowrap}.chat-inbox-preview{padding:10px 13px;margin-bottom:17px;border:1px solid #3e3348;border-radius:7px;background:#241d2b;color:#a697b2;font-size:9px;line-height:1.8}.chat-inbox{display:grid;grid-template-columns:235px minmax(0,1fr);border:1px solid #3a303f;border-radius:11px;overflow:hidden;height:560px;background:#19151e}.chat-thread-list{background:#1e1923;border-right:1px solid #3a303f;overflow:auto;scrollbar-width:thin;scrollbar-color:#4e3b57 transparent}.chat-inbox-filters{display:flex;gap:4px;padding:12px 10px;border-bottom:1px solid #352a3c;position:sticky;top:0;background:#1e1923;z-index:1}.chat-inbox-filters button{padding:6px 10px;font-size:9px;color:#9a89a6;border-radius:5px}.chat-inbox-filters button.active{color:#e2c1ad;background:#3c2a23}.chat-thread{display:flex;align-items:flex-start;gap:10px;width:100%;padding:17px 13px;text-align:left;border-bottom:1px solid #302635;border-left:2px solid transparent;min-height:100px}.chat-thread.active{background:#302329;border-left-color:var(--accent)}.chat-thread:hover{background:#2b222f}.chat-thread-avatar{width:29px;height:29px;border-radius:8px;background:#413045;color:#c7a7ca;display:grid;place-items:center;font-size:11px;font-weight:800;flex:none}.chat-thread.active .chat-thread-avatar{background:#65402b;color:#ffc29e}.chat-thread-text{min-width:0;flex:1;display:flex;flex-direction:column;gap:4px}.chat-thread-text strong{color:#d9cbe2;font-size:10px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.chat-thread-text small{font-size:8px;color:#9b829f}.chat-thread-text>span{font-family:'Manrope','Noto Sans Myanmar',sans-serif;font-size:8px;color:#918298;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden;line-height:1.9}.chat-thread-meta{display:flex;flex-direction:column;align-items:center;gap:9px;flex:none}.chat-thread-meta small{font-size:7px;color:#8d7b96}.chat-thread-meta b{width:17px;height:17px;border-radius:50%;display:grid;place-items:center;font-size:8px;color:#2b180f;background:var(--accent)}.chat-thread-meta .icon{width:13px;height:13px;color:#a9c3a1}.chat-empty-list{font-size:10px;color:#8a7897;padding:23px 16px;line-height:1.8}.chat-inbox-conversation{display:flex;flex-direction:column;min-width:0;min-height:0;background:#17131b}.chat-inbox-thread-header{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:16px 19px;border-bottom:1px solid #34293b;background:#211a26;flex:none}.chat-inbox-thread-header strong{font-size:12px}.chat-inbox-thread-header p{font-size:9px;color:#a38bad;margin-top:4px;overflow-wrap:anywhere}.chat-inbox-thread-header .button{font-size:9px;min-height:29px;padding:7px 9px;white-space:nowrap}.chat-inbox-messages{display:flex;flex-direction:column;gap:15px;overflow:auto;padding:22px 20px;flex:1;min-height:110px;scrollbar-width:thin;scrollbar-color:#4c3c55 transparent}.chat-inbox-messages .chat-message{max-width:88%}.chat-inbox-messages .chat-message p{font-size:11px}.chat-reply-templates{display:flex;align-items:center;gap:7px;flex-wrap:wrap;padding:12px 17px 8px;border-top:1px solid #342b3c;flex:none}.chat-reply-templates>span{font-size:7px;letter-spacing:.1em;color:#84708d;margin-right:2px}.chat-reply-templates button{font-size:8px;padding:5px 8px;border-radius:4px;background:#302336;color:#bda7c8;border:1px solid #43314d}.chat-reply-templates button:hover{color:var(--accent);border-color:#85563d}.chat-admin-form{padding:8px 17px 15px;flex:none}.chat-admin-form textarea{width:100%;resize:vertical;min-height:76px;max-height:160px;border:1px solid #49374f;border-radius:7px;background:#100e14;color:#e5d9ee;padding:11px 12px;font:11px 'Manrope','Noto Sans Myanmar',sans-serif;line-height:1.8}.chat-admin-form textarea::placeholder{color:#776081}.chat-admin-send-row{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-top:11px}.chat-admin-send-row>span{font-size:8px;color:#8f7c99}.chat-admin-send-row .button{font-size:10px;gap:7px;white-space:nowrap}.chat-admin-send-row .icon{width:13px;height:13px}.chat-inbox-empty{margin:auto;text-align:center;padding:35px 20px;color:#a38daf}.chat-inbox-empty>.icon{width:32px;height:32px;margin:0 auto 17px;color:#a4756c}.chat-inbox-empty h3{font-size:16px;color:#d4c4dd}.chat-inbox-empty p{font-size:11px;margin-top:10px}
@media(max-width:1100px){.chat-inbox{grid-template-columns:200px minmax(0,1fr)}.chat-thread{padding:14px 10px;gap:8px}.chat-thread-avatar{display:none}.chat-inbox-thread-header{padding:14px}.chat-inbox-messages{padding:17px 14px}.chat-admin-send-row{flex-wrap:wrap}.chat-reply-templates{padding-left:13px;padding-right:13px}.chat-admin-form{padding-left:13px;padding-right:13px}}
@media(max-width:850px){.chat-inbox{grid-template-columns:235px minmax(0,1fr)}.chat-thread-avatar{display:grid}.chat-thread{padding:17px 13px}.chat-inbox-heading h2{font-size:23px}}
@media(max-width:600px){.chat-launcher{right:17px;bottom:18px;padding:12px 16px;font-size:11px;min-height:45px;gap:8px}.chat-launcher.is-open{min-height:38px;padding:10px 13px;font-size:10px}.chat-launcher .icon{width:18px;height:18px}.customer-chat-panel{right:10px;bottom:72px;width:calc(100% - 20px);height:min(595px,calc(100dvh - 90px));min-height:310px;border-radius:12px}.chat-panel-header{padding:16px}.chat-panel-header h2{font-size:21px}.chat-panel-header .eyebrow{font-size:7px}.chat-panel-header>div:nth-child(2)>span{font-size:9px}.chat-support-avatar{width:35px;height:35px}.chat-preview-note{font-size:8px;padding:9px 13px}.customer-chat-messages{padding:15px 13px}.chat-message p{font-size:10px}.chat-topics{padding-left:13px;padding-right:13px;gap:5px}.chat-topics button{font-size:8px;padding:6px 9px}.chat-customer-form{padding-left:12px;padding-right:12px}.chat-composer-note{font-size:7px}.chat-contact-details summary{font-size:8px}.chat-inbox-heading{flex-wrap:wrap;gap:8px}.chat-inbox-heading h2{font-size:23px}.chat-inbox-heading p:not(.eyebrow){font-size:9px}.chat-inbox-heading>.pill{margin-top:0}.chat-inbox-preview{font-size:8px;padding:9px 11px}.chat-inbox{grid-template-columns:1fr;height:auto;overflow:hidden;min-height:640px}.chat-thread-list{border-right:0;border-bottom:1px solid #3a303f;max-height:215px}.chat-inbox-filters{padding:9px 10px}.chat-inbox-filters button{font-size:8px;padding:5px 9px}.chat-thread{padding:12px;min-height:79px}.chat-thread-text>span{-webkit-line-clamp:1}.chat-inbox-conversation{min-height:445px;max-height:620px}.chat-inbox-thread-header strong{font-size:11px}.chat-inbox-thread-header p{font-size:8px}.chat-inbox-thread-header .button{font-size:8px;padding:6px 8px}.chat-inbox-messages{min-height:150px;max-height:310px}.chat-inbox-messages .chat-message p{font-size:10px}.chat-reply-templates{gap:5px;padding-top:10px}.chat-reply-templates>span{font-size:6px}.chat-reply-templates button{font-size:7px;padding:5px 6px}.chat-admin-form textarea{font-size:10px}.chat-admin-send-row>span{font-size:7px}.chat-admin-send-row .button{font-size:9px;min-height:32px;padding:8px 11px}.site-footer .footer-bottom{padding-bottom:78px}}
@media(prefers-reduced-motion:reduce){.chat-launcher{transition:none}}
.chat-customer-form{flex:0 1 auto;min-height:110px;overflow-y:auto;scrollbar-width:thin;scrollbar-color:#503951 transparent}.customer-chat-messages{min-height:60px}.chat-media-tools{display:flex;align-items:center;gap:5px;padding:1px 0 9px}.chat-media-button{display:inline-flex;align-items:center;justify-content:center;gap:5px;padding:6px 8px;border:1px solid #4b374d;border-radius:6px;color:#cbb6d4;background:#2b2232;font-size:9px;white-space:nowrap}.chat-media-button .icon{width:14px;height:14px}.chat-media-button:hover:not(:disabled){color:var(--accent);border-color:#9a6546}.chat-media-button:disabled{opacity:.4}.chat-media-limit{margin-left:auto;font-size:7px;white-space:nowrap;color:#8e7d99}.chat-media-queue:empty{display:none}.chat-media-queue{max-height:154px;overflow-y:auto;scrollbar-width:thin;scrollbar-color:#503951 transparent;margin-bottom:9px}.chat-draft-caption{font-size:8px;color:#ac8fb4;margin-bottom:7px}.chat-draft-items{display:flex;gap:7px;flex-wrap:wrap}.chat-draft-item{position:relative;border:1px solid #4a374c;border-radius:7px;background:#2a202f;padding:6px;min-width:0}.chat-draft-item.image{width:87px}.chat-draft-photo{padding:0;border:0;border-radius:4px;display:block;width:100%;height:60px;overflow:hidden;background:#17131b}.chat-draft-photo img{height:100%;object-fit:cover}.chat-draft-name{font-size:7px;color:#a88db2;display:block;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;max-width:100%;margin-top:4px}.chat-remove-attachment{position:absolute;right:3px;top:3px;width:22px;height:22px;display:grid;place-items:center;border-radius:6px;background:#19111dde;color:#f0d7ed;border:1px solid #714777;backdrop-filter:blur(8px)}.chat-remove-attachment .icon{width:12px;height:12px}.chat-draft-item.audio{width:100%;padding:9px}.chat-draft-audio-title{display:flex;align-items:center;gap:6px;color:#d6bbdd;font-size:9px;padding-right:25px;margin-bottom:8px}.chat-draft-audio-title .icon{width:13px;height:13px}.chat-draft-item audio{height:31px;width:100%;min-width:0;display:block}.chat-recording-bar{display:flex;align-items:center;gap:8px;border:1px solid #8d3e48;background:#3e212b;border-radius:7px;padding:8px 10px;margin-bottom:9px;min-height:35px}.chat-recording-bar strong{font-size:9px;font-weight:600;color:#e5b5bf;flex:1}.chat-recording-bar strong span{font-variant-numeric:tabular-nums;margin-left:4px;color:#ffd3d6}.chat-recording-bar button{display:inline-flex;align-items:center;justify-content:center;gap:4px;font-size:9px;color:#ffd0d7;padding:4px 5px;border:1px solid #975561;border-radius:4px}.chat-recording-bar .icon{width:12px;height:12px}.chat-record-dot{width:6px;height:6px;border-radius:50%;background:#f37e8a;box-shadow:0 0 0 4px #df71851c;flex:none}.chat-record-dot.waiting{background:#e0b27c;box-shadow:none}.chat-message-attachments{display:flex;flex-direction:column;gap:8px;margin-top:7px}.chat-photo-message{padding:0;display:block;border:1px solid #68516d;border-radius:7px;overflow:hidden;width:100%;max-width:245px;position:relative;background:#17121a;min-height:60px;color:#dbc4e3}.chat-photo-message img{width:100%;height:auto;max-height:190px;object-fit:cover;display:block}.chat-photo-message>span{display:flex;align-items:center;justify-content:center;gap:5px;background:#17111ce8;padding:5px 9px;font-size:8px}.chat-photo-message>span .icon{width:12px;height:12px}.chat-voice-message{width:240px;max-width:100%;border:1px solid #5c4163;border-radius:7px;background:#19131e;padding:9px}.chat-voice-message>span{display:flex;align-items:center;gap:5px;color:#cdb3d5;font-size:9px;margin-bottom:8px}.chat-voice-message>span .icon{width:13px;height:13px}.chat-voice-message b{margin-left:auto;font-size:8px;font-weight:500;letter-spacing:.02em}.chat-voice-message audio{display:block;width:100%;min-width:0;height:32px}.chat-message.mine .chat-voice-message{border-color:#885638;background:#2b1c15}.chat-message.mine .chat-voice-message>span{color:#e6b58e}.chat-media-unavailable{font-size:9px;line-height:1.7;color:#e3a7b4;margin-top:5px;display:block}.chat-media-unavailable[hidden]{display:none}.chat-image-viewer{width:860px}.chat-image-viewer .modal-header h2{font-size:16px;overflow-wrap:anywhere;max-width:650px}.chat-large-image{padding:16px;background:#0c0a0e}.chat-large-image img{max-width:100%;width:auto;max-height:65dvh;object-fit:contain;margin:auto}.chat-image-viewer .modal-footer{justify-content:space-between}.chat-inbox-messages .chat-message:has(.chat-message-attachments){max-width:94%}
@media(max-width:600px){.chat-media-tools{gap:4px;padding-bottom:8px}.chat-media-button{font-size:8px;padding:6px 7px;gap:4px}.chat-media-button .icon{width:13px;height:13px}.chat-media-limit{font-size:6px}.chat-media-queue{max-height:145px}.chat-draft-item.image{width:82px}.chat-draft-caption{font-size:7px}.chat-draft-audio-title{font-size:8px}.chat-recording-bar{padding:7px 8px;gap:6px}.chat-recording-bar strong,.chat-recording-bar button{font-size:8px}.chat-voice-message{width:225px;padding:8px}.chat-voice-message>span{font-size:8px}.chat-voice-message audio{height:31px}.chat-photo-message{max-width:224px}.chat-photo-message img{max-height:170px}.chat-image-viewer .modal-header h2{font-size:12px;max-width:245px}.chat-large-image{padding:10px}.chat-large-image img{max-height:64dvh}.chat-image-viewer .modal-footer .button{font-size:10px;min-height:34px;padding:8px 11px}}